The AVA Annual Conference is the nation’s premier veterinary event, covering all fields of veterinary science and in 2017 brought together over 920 veterinary professionals and 115 exhibitors.

We hope you will join us for the 2018 AVA Annual Conference in Brisbane, 13-18 May.    
Visit conference.ava.com.au to register.    To download a pdf file of the entire program click here.
Friday, May 18 • 9:30am - 4:00pm
Veterinary Business Group (VBG) – Building world class veterinary teams – Alison Lambert

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Plaza P9, Brisbane Convention and Exhibition Centre

In this full-day interactive workshop, Alison Lambert will explore the principles and practicalities of building a great team. Your people drive the success of the practice, controlling Key Performance Indicators for the business and shaping the all-important customer experience - without an engaged and motivated team, the practice will flounder.
This Masterclass will share best practice from academia and case studies from real practices, helping you develop skills and confidence in a number of crucial areas:
  • Effective recruitment - find and keep people who fit the practice. 'Grow your own' through student placements and university internships, build positive recommendation as an employer of choice amongst the undergraduate community (your future colleagues).
  • Management and development - motivate and coach your team at every level (not just the vets), matching skills to roles and optimising communication.
  • Recognising when it's time to part company with colleagues whose ethos doesn't match the practice values, and managing appropriately.
Your practice is only ever as good as the weakest link in the team - this workshop will give you all the skills and insight you need to strengthen those links and bond the team together into a formidable force that will really give your practice the edge.

AVA member: $539
SIG member/partner/guest: $399
AVA student/new graduate member: $99
Non-member $1,078

VetEd points:   5.5

Friday May 18, 2018 9:30am - 4:00pm
Workshops & Field Trips